Fidelity Services Group is a leading security and risk solutions provider in Southern Africa. Through Fidelity Cash Solutions, it provides secure cash-in-transit services across South Africa. These operations require reliable communication and visual documentation as personnel transport valuable assets between locations.
To meet these needs, Fidelity deployed the Telox CP680. Combining instant PTT communication with video, audio, and photo recording, the rugged device supports efficient coordination and on-site documentation.
I. Documenting Activities Beyond the Vehicle
Cash-in-transit operations involve collections, deliveries, and the movement of valuable assets between vehicles and customer premises. These activities require reliable visual documentation from the scene.
II. Maintaining Clear Communication
Teams need to exchange information while working around vehicles, traffic and busy customer locations, where background noise can affect voice communication.
III. Reviewing Events with Sufficient Context
Following an incident or operational query, written reports may not capture the full sequence of events. Video and audio recordings provide additional context for review.
IV. Working in Demanding Conditions
Equipment needs to accommodate outdoor use, frequent handling and changing light conditions without adding unnecessary complexity to daily tasks.
I. Wide-Angle Video Recording
The CP680 supports 1080p recording and a 140° field of view, helping capture activities and their surroundings. Night vision supports recording in low-light conditions.
II. Recording and Communication in One Device
Integrated PTT communication supports individual and group calls, while dual-microphone noise cancellation improves audio clarity in noisy environments.
III. Context for Event Review
Pre- and post-recording functions, together with time, date, GPS, and device ID stamps, provide additional context for recorded footage.
IV. Connectivity for Compatible Workflows
LTE and Wi-Fi connectivity enable connected applications and live video streaming to the command centre, depending on the selected platform and configuration.
V. Practical Design for Field Use
IP68 protection, dedicated function buttons and a removable battery with hot-swap support help address the demands of mobile security work.
